Shipping policy
Shipping Policy
At LumeDaily, we are committed to delivering your orders efficiently and reliably. Please review our shipping guidelines below to understand how we handle your purchases.
Shipping Method
We offer Standard Shipping for all orders. This service ensures your items are delivered securely to your provided address. Shipping fees are calculated based on the order's weight, dimensions, and destination, and will be displayed at checkout. Note that we do not offer free shipping at this time.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing may take slightly longer. You will receive an email notification once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary by location:
- Domestic (within the country): 3-7 business days after shipment.
- International: 7-21 business days after shipment, depending on the destination and customs processing.
Please note that these are estimates and not guarantees, as delays may occur due to factors beyond our control, such as weather or carrier issues.
Shipping Destinations
We currently ship to most countries worldwide. If your location is not supported at checkout, please contact us for assistance.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's status. Use this to stay updated on your delivery.
Shipping Address
Ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or losses due to incorrect addresses provided by the customer. If you need to modify your address, contact us immediately at [email protected] before your order is processed.
Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an incorrect address or failed delivery attempts), we will contact you via email to arrange reshipment. Additional shipping fees may apply.
Contact Us
For any questions or concerns regarding shipping, feel free to reach out to our support team at [email protected]. We're here to help!